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The Data We Get

We collect certain data from you directly, like information you enter yourself and data from third-party platforms you connect with HowClip. In order to use certain features (like uploading clips), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, gender, and date of birth.

If you make purchases or receive payments, we collect certain data about your purchase/payment (such as your name) as necessary to process your order/withdrawal. You must provide certain purchase/payment and billing data directly to our payment processing partners, including your name, credit card information, billing address.

If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location. This information will be used in responding to your question(s).

How We Use the Data We Get

We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, and as required by law or necessary for safety and integrity.

We use the data we collect through your use of the Services to:
  • Process your requests for paid clips.
  • Communicate with you about your account.
  • Facilitate the troubleshooting and resolving issues.
  • Market and administer surveys and promotions administered or sponsored by HowClip.
  • Improve our Services and develop new products, services, and features.
  • As required or permitted by law.
  • As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

How We Secure the Data We Get

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

HowClip takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and HowClip, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties.

Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately.

Know your Rights

You have certain rights around the use of your data, you can update your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

You can choose not to provide certain data to us. To stop receiving promotional communications from us, you unsubscribe this service. Note that regardless of your email preference settings, we will send you transactional and relationship messages, including administrative confirmations, order confirmations, important updates about the services, and notices about our policies.

You can update the data you provide directly, log into your account and update your account at any time. To terminate your account, please contact us.